Passengers grounded in Charleston airport for 16 hours

NORTH CHARLESTON, SC (WCSC) - Passengers were less than pleased with American Airlines after sleeping on the floor at the Charleston International Airport Tuesday morning.

"I'm mad about the lack of customer service from American Airlines. I'm traveling with kids and we've been lying on the floor for 4 1/2 hours," said Julia Mollo, a passenger trying to get from Miami to D.C.

The flight that was en route from Miami to D.C. had to make an emergency landing in Charleston after flight attendants reported smelling something burning in the back of the plane.

Charleston International Airport spokesperson Becky Beaman said an American Airline technician was flown in from Dallas to check out the plane, but as of 5 p.m. still couldn't find any problems.

"The passengers were finally flown out a little after 4 p.m. this afternoon," said Beaman.

"We weren't given any compensation for the inconvenience. No free meals, no vouchers, no discounted flights, nothing," said Brian Harper.

Around lunch time passengers were finally given vouchers for free meals.

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