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Diabsolut has announced the release of a unique solution for integration between the best-in-class CRM and Workforce Management solutions: Diabsolut Connector™.
Montreal, Boston, Toronto, Regina (PRWEB) November 14, 2012
Diabsolut Inc., a Strategic Workforce Management, Cloud CRM & Business Solutions provider has announced the release of a unique solution for integration between the best-in-class CRM and Workforce Management solutions: Diabsolut Connector™.
With this release, a broad range of industries leveraging salesforce.com and ClickSchedule will now have the ability to transfer crucial data between their call center and field service operations, streamlining communications and increasing efficiency between departments and their customer response targets. Bryan Ward, Vice-President of Business Development and Change Leader at Diabsolut stated “with this technology bridge, we’re able to provide our customers a way to address a challenge that is strategic to their daily operations: ensuring rapid and efficient service to their thousands of customers regardless of their issues, bringing the appropriate skilled technicians to their aid in a cost-effective manner”.
“We believe our solution holds the key to effectively bring together two powerful, world class technologies for the benefit of the service industry” added Bryan Ward.
ABOUT DIABSOLUT INC.
Founded in 2003, Diabsolut is a leading provider of Strategic Workforce Management, Salesforce.com Consulting Services and Business & Cloud Solutions operating in Montreal, Toronto, Boston and Regina. Diabsolut’s mission is to provide the highest level of service to their customers through the seamless implementation of custom software solutions & the professional business consultation they require to embrace the change that these solutions bring to their business. For more information, please visit http://www.diabsolut.com
Founded in 1999, Salesforce.com is the Enterprise Cloud Computing leader. Using Salesforce.com’s social and mobile Cloud technologies, companies can connect with customers, partners and employees in entirely new ways. Based on Salesforce.com’s real-time, multitenant architecture, the company’s platform and apps give customers the tools to create a social front office and revolutionize the way they sell, service, market, collaborate, work, and innovate. For more information, please visit http://www.salesforce.com
ABOUT CLICKSOFTWARE ClickSoftware is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the “Service chain optimization” concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication. For more information, please visit http://www.clicksoftware.com
Marketing Communications Specialist
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