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Tech Support in Wake of Superstorm Sandy: Alpha Technology Group's Seamless IT Services Keep Businesses Running in New Jersey and New York - Live5News.com | Charleston, SC | News, Weather, Sports

Tech Support in Wake of Superstorm Sandy: Alpha Technology Group's Seamless IT Services Keep Businesses Running in New Jersey and New York

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SOURCE: Alpha Technology Group

Experienced Team Offers Proactive Emergency Planning, Reduces Tech Costs, Enhances Security and Increases Productivity with Guaranteed 60-Minute Response Time

Livingston, NJ (PRWEB) November 14, 2012

Technology problems, due to natural disasters like hurricanes and snowstorms or everyday issues like down servers or corrupted data, can cost a small business tens of thousands of dollars in lost income and productivity. Thankfully, Alpha Technology Group (http://www.alphatg.com) provides comprehensive Managed IT Services to medium-sized businesses (with 20-or-more computers) in Northern New Jersey, Manhattan, and the surrounding NY area. The company offers all the benefits of an in-house IT staff - and more - for a fraction of the costs.

In the wake of Superstorm Sandy’s flooding, power outages and downed phone lines, Alpha TG has supported more than 60 companies to meet their critical IT needs and ensure business continuity. Alpha TG’s proactive emergency response and recovery plans for each client, and the staff’s rapid reactions on Oct. 29 and every day since, have successfully ensured every client’s critical systems are fully and seamlessly operational. Alpha TG’s highly skilled team of technicians has provided ongoing support to keep email and phone systems online, to protect data with automated backups and remote shut downs, to repair or replace hardware, and to quickly answer any other client concerns or problems as they arise.

Clients on their Superstorm Sandy experiences with Alpha TG:

“Alpha Technology Group has managed the IT for my dental practice since January, 2012, and before they came on board I would have been completely unprepared for the challenges Sandy posed to my office,” said Dr. Elliot Rand, owner of the Rand Center for Dentistry in Flanders, NJ. “Without the Backup Disaster Recovery System they installed before the storm, and the replacement of my server, I would have been in major trouble.”

“Thanks to Alpha’s constant monitoring for the eminent power failure following Sandy, we were back up and running just 20 minutes after the lights went out,” said Bruce Fuchs, President of Uneeda Enterprises of Spring Valley, NY. “It would have cost us hundreds of thousands of dollars in lost business if Alpha hadn’t gotten all our Virtual Machines back up.”

Unlike most IT firms, Alpha TG guarantees around-the-clock availability and response times of less than 60 minutes. Billed as a flat-rate monthly fee, with life cycle equipment replacement built into the payment, Alpha TG makes small business budgeting easier by offering a fixed annual IT expense.

Other benefits to Alpha TG’s services include:

  •     “We Make it Right, Right Away” guarantee - customer satisfaction is the company’s top priority, and they’ll do whatever it takes to meet their client’s needs
  •     Cutting edge backup and disaster recovery, including strategic disaster and business continuity planning, backups every 15 minutes, local and remote virtualization, file and folder cloud backup and more
  •     Lightning fast repairs handled via remote support or in-person, with a technician dispatched the same day and a one-hour arrival window for convenience
  •     237 Point Checklist performed daily to proactively fix problems, with a monthly report of events
  •     No Geek Speak – Alpha TG technicians don’t talk down to clients or use confusing industry jargon, and sit down with the client every quarter to go over the services they’ve provided to keep systems running smoothly

From medical offices, financial service providers and legal firms to non-profits, industrial companies and educational institutions, Alpha TG offers peace-of-mind by knowing their technology is optimized for success, and their network infrastructure is safeguarded from disaster. Businesses can enhance security, increase functionality, lower overall technology costs and improve staff productivity by partnering with Alpha TG for their technology needs.

“My wife and I founded Alpha Technology Group with one goal – to provide exceptional customer service that makes technology easy and affordable for local businesses. We work hard every hour of every day to earn the trust and respect of our customers,” said Adam Zweibel, president of Alpha Technology Group. “We’ve created a powerfully effective system that proactively prepares for worst-case scenarios to ensure minimal downtime, that prevents problems before they occur; and that responds rapidly to any issue any time.”

For more information or to schedule a free network evaluation, please visit http://www.alphatg.com or call 973-302-8888.

About Alpha Technology Group
Alpha Technology Group is New Jersey’s premier provider of comprehensive Managed IT services for small and medium businesses. Adam and Cori Zweibel, a husband and wife team, have been serving IT clients since 2003. Alpha Technology Group is headquartered in Livingston, New Jersey and serves clients in Bergen, Essex, Hudson, Mercer, Middlesex, Monmouth, Morris, Passaic, Rockland, Somerset and Union counties, as well as greater Manhattan and the surrounding NY area.

For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2012/11/prweb10125189.htm