High call volume delayed report of gun at school to some parents

CHARLESTON, SC (WCSC) - A high automatic call volume is why it took so long for the Charleston County School District to notify parents about a loaded gun found on the school campus, officials said Friday.

Officials used the Parent Link to send a recorded message to parents. At 3:30, the link was put into action and parents began to be notified with an automatic phone call.

"Well, the principal did deliver the message on Parent Link, that's fine, but I didn't want the link at six o'clock in the evening. It should have been right then and there, not hours later," said parent Kelle Hamlette.

School district spokesman Jason Sakran said Hamlette wasn't the only parent to be notified a few hours after the initial call was sent out.

Sakran said the district had to notify 2,200 two thousand, two hundred people.

He said because of the call volume, it takes time to get the word out, and that the more people who have to be notified, the longer it takes.

Sakran said in the event of a more serious incident, such as a live school shooter, parents would be notified via Parent Link, the news media and social media, such as Facebook and Twitter.

Copyright 2013 WCSC. All rights reserved.