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Residents in Charleston Co. without service following switch - Live5News.com | Charleston, SC | News, Weather, Sports

Hundreds in Charleston Co. without trash service following collector switch

CHARLESTON COUNTY, SC (WCSC) -

Hundreds in Charleston County have been without trash service for weeks after the county council voted to switch collectors. For the last three weeks, Ginny Haynes has been dreading the trip from her Johns Island home to the Bees Ferry dump.

"We took our trash out this one day, when we came to get it at the end of the day, there was no trash can," Haynes said.

The Charleston County Council voted to change trash companies. Since July 1, Waste Pro has taken over trash collection for about 4,000 homes.

"I have been getting a lot of promises, with no actions," said Johns Island resident Gloria Freeman.

Freeman says since the switch, nobody has picked up her trash or even brought a trash can to store it.

"But I have a bill for $30.75, but I haven't received my garbage disposal yet," Freeman said.

Haynes purchased her own trash can after making repeated calls to Waste Pro, which she says went unanswered. But to her surprise, the truck showed up the day we did our story.

While Waste Pro scrambles to get trash bins to customers, county officials say they are handling hundreds of complaints and they are not happy about it.

"Missed some of the deliveries on carts, they have also missed pickups, there have been numerous complaints from the citizens," said Art Braswell of Charleston County Environmental Management.

Senior vice president from Waste Pro, Ron Picora issued a statement in which he says the contract his company bid on was based on 3,500 homes. But they later discovered there were there were about 400 more homes than expected, causing a shortage of trash cans.

The county says they are not satisfied with that answer. County officials also say they are keeping a close eye on the service issues from Waste Pro.

Copyright 2013 WCSC. All rights reserved.

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