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Financial-data hack affects 7,000, MUSC says

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CHARLESTON, SC (WCSC) - The Medical University of South Carolina says they have fallen victim to cyber theft, with credit card information of almost 7,000 people being compromised.

Heather Woolwine, an MUSC spokesperson, said Blackhawk Consulting Group, a third-party credit card processing vendor, notified the school on Aug. 22 about the hack, which occurred between June 30 and Aug. 21.  Woolwine said the hack affected people who used a credit card online or over the telephone to pay for healthcare services.

Woolwine said MUSC immediately suspended their online account when they were notified of the breach. The theft has been reported to the Federal Bureau of Investigation.

Officials do not believe anyone's medical record information was accessed during the theft, as the perceived prime goal of the hack was to steal financial information, including: names, billing addresses, credit card numbers, expiration dates, and authorization numbers, as well as email addresses.

The group affected by the theft made payments via the MUSC Physicians online payment portal or for an MUSC Physicians or MUSCHealth account by credit card, over the telephone.  MUSC recommends that anyone who believes they may have been affected should contact their credit card company or bank immediately. 

Affected individuals will receive a pre-recorded phone message providing more about the theft, and MUSC is working with Blackhawk and Experian’s fraud protection program to launch a support system that will provide free credit monitoring through a customized call center designed to walk all concerned persons through the steps they should take to further protect their personal information.

An MUSC-based call center will help confirm whether a person was a victim of this information theft and if necessary, will provide confirmed victims with additional information regarding the credit monitoring service. More information is available here and more information will be posted as it is made available in the coming weeks. The number for the MUSC call center is 843-792-6200 or toll free 1-800-868-5051.



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