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Global Business Services Creates Simple, Rapid Access to High-Value Analytics and Other Capabilities
ARMONK, N.Y., Aug. 6, 2014 /PRNewswire/ -- IBM (NYSE: IBM) today announced an innovative move to extend its consulting services by offering clients simple, direct access to analytics assessments and other click-to-buy services. The new offerings -- called IBM Global Business Services Online -- make IBM the first major IT consultancy to offer both new and existing clients this kind of immediate access to its capabilities and expertise.
Supporting IBM's growing social business strategy and digital portfolio, the new Global Business Services Online offerings will extend IBM's consulting capabilities to new buyers through a fast, seamless and convenient digital delivery model. Clients in the United States and the United Kingdom will now have direct access to these digital services through Global Business Services Online. Once purchased, a consultant will contact the client within one business day of contract confirmation to commence fulfillment.
These services will be integrated into a client's Web experience with IBM, giving them an easy, digital way to engage IBM and tap direct services. The digital offerings are available now to manage a variety of business actions, such as migrating mobile applications, analyzing social media presence, and application development and testing. Live, online support is available to answer a range of questions -- from basic website navigation to technical inquiries about the offerings -- providing a true end-to-end client experience.
"This is a new model of engagement that expands our consulting capabilities to provide broader access to our world-class consultants and their expertise," said Sarah Diamond, general manager and global consulting leader, IBM Global Business Services. "IBM's Global Business Services Online anticipates the demand for fast and simple access to digital solutions that are focused and easy to implement for any size business. New clients can get started quickly with analytics assessments and a range of other offerings to drive growth or improve engagement with their customers."
Clients can purchase the new, digital offerings packaged for short-term engagements with clear, actionable recommendations. IBM offers multiple payment options, including credit card. The five services currently available include:
For more information about IBM Global Business Services visit http://www-935.ibm.com/services/us/gbs/consulting/.
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