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Dorchester County to enable 9-1-1 emergency texting - Live5News.com | Charleston, SC | News, Weather, Sports

Dorchester County to enable 9-1-1 emergency texting

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DORCHESTER COUNTY, SC (WCSC) -

The Dorchester County Sheriff's Office in conjunction with the Dorchester County Emergency Management Division will be able to receive text messages to 9-1-1 starting July 6.

Dorchester County officials have provided the following information:

  • If text is not available, you will receive a message letting you know that the services is not available in your area and to call 9-1-1
  • You must have a data plan in order to place a Text to 9-1-1
  • If you do not receive a response from 9-1-1, try to contact 9-1-1 by making a voice call.
  • Photos and videos cannot be sent to 9-1-1 at this time
  • Group messages cannot be transmitted via Text to 9-1-1. If you have an emergency, please do not include anyone in the Send To field when you are sending a message to 9-1-1
  • Voice calls to 9-1-1 are still the best and fastest way to reach 9-1-1
  • Text to 9-1-1 service is not available everywhere in South Carolina

If you must send a Text to 9-1-1, please do the following:

  • In the first message, please send your location and type of emergency
  • Do not use texting slang or abbreviations.
  • Be prepared to answer questions and follow any instructions from the 9-1-1 dispatcher
  • Do not text and drive

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