CHARLESTON COUNTY, SC (WCSC) - Many Charleston County parents are confused over why they can't fill out an application to move their kids to another school.
The Choice School Application process is now open, but the district has been having technical issue with the website.
The application website opened Monday, however since then, there have been ongoing issues.
"The technical difficulties have been with some of the schools that have very complicated, lengthy applications and require the uploading of documents,"
said Mary Runyon, Interim Executive Director of Secondary/Post Secondary Learning Community in CCSD. "That's what we're dealing with."
The district moved to the online process, holding it in January this year, as a way to make it easier for parents.
"September is very early to ask families to make decision about yet another school year when they're just beginning," Runyon said.
"We did applications to the charter schools, and we are starting the applications to send into other schools just in case," said Charleston County parent Carmen Coblentz.
A spokesperson with CCSD said parents are still able to apply on paper, but the district recommends doing it online.
Paper applications need to be hand delivered by January 22, 2016 to either 1) the Guidance Counselor at the CCSD school the student currently attends, or 2) Ashley Chisolm, Charleston County School District, 75 Calhoun Street Charleston, SC.
Regional Help Centers will also Thursday, January 7 along with a central center at 75 Calhoun Street Wednesday, January 6 at 9:00 a.m.
Coblentz said whichever way it's done she hopes her kids get into the right schools.
"Hopefully we'll get into those so that way we don't have to do some of the public schools," she added. "We wished we could. We wish it was a better option."
"The school that we're zoned for, I don't believe it's a very high performing school," said future CCSD parent Jennifer Yohe, whose daughter will start kindergarten in the Fall. "So we have concerns about that."
Last year 4,000 applications were sent in for transfers to the 27 different charter and choice schools.
CCSD officials said there's a reason for that.
"If you look at the grades these schools span, the variety of choice offerings, themes, and very unique curriculum they offer, it's easy to understand how folks really desire that," Runyon said.
Parents say the best thing you can do is learn as much as you can about each school before making this big decision.
There is a Choice School Fair scheduled for Saturday, January 9 from 9:00 a.m. to 1:00 p.m. at West Ashley High School.
Parents will have the chance to talk with principals and teachers from the different magnet and choice schools.
The deadline to apply for the online process is January 24, 2016 at 11:59 p.m.
If website is down, CCSD are asking parents to be patient as the district works on fixing these issues.