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Customize your alerts in the Live 5 News app - Live5News.com | Charleston, SC | News, Weather, Sports

Customize your alerts in the Live 5 News app

CHARLESTON, SC (WCSC) -

At Live 5 News, we strive to keep you updated on the day's events, breaking news, weather and sports.   

One of the tools we use is the push alert through the free Live 5 News app. The application allows us to send alerts to your mobile device at any time day or night.

Throughout a 24-hour period, we send out all types of alerts ranging from breaking news to weather bulletins all the way to minor programming changes or newscast promotion.

We understand these alerts can sometimes interrupt your lives. 

We want to be there whenever you need us, but we want to make sure we don't drive you crazy with intrusions you may feel are not important.  

That's why we want you to know you have options to customize which alerts you receive and what times of day you don't wish to hear them.

Choosing your alerts

To see which alerts you currently receive, there are just a few easy steps to take:

1. Open the Live 5 News app on your mobile device

2. Tap the "hamburger" icon, the three horizontal lines, near the top left of your screen. This will open the app menu.

3. Tap the gear near the bottom right of the menu. This will open the app settings.

4. Choose which alerts you wish to receive by tapping the "on" or "off" next to the specific alert category. If you'd like to opt out of alerts altogether, tap "off" next to "ALERTS."

Here is a short description of the alert classifications:

BREAKING: Breaking and developing news 

WEATHER: Weather alerts, including watches and warnings and other weather-related bulletins.

SPORTS: Developing stories in the sports world. USC and Clemson developments are included here.

TRAFFIC: Road closures, traffic accidents and other transportation-related news

PROGRAMMING: Information related to Live 5 WCSC programming, including promotions for newscasts and other programs.

OTHER: All other types of news, events & promotions.

WAKEUP: What you can expect on Live 5 News This Morning.

iOS users: All other push alerts except for "BREAKING" alerts will be silent from 11 p.m. to 7 a.m.

(Note: Some stories in any of the categories above are considered important enough that they will be sent as "breaking" even if they might otherwise be considered to belong within one of the other categories. For example, a major accident that shuts down the Ravenel Bridge would likely be sent as "Breaking" rather than as "Traffic" because of the impact such a situation would likely have.)

Specify 'quiet time' hours for non-breaking news alerts

In the same menu where you see alerts, you'll see an option for "quiet time." If you choose to turn quiet time on, you can set specific hours for the app to be silent. 

Note that alerts classified as "breaking news" will always include a sound.

Thank you for choosing the Live 5 News app for your news, weather and sports needs. We appreciate the choice you've made. 

If you're reading this and have not yet tried the Live 5 News app, you can click here for links to all three of our free apps for your device.

Copyright 2016 WCSC. All rights reserved.

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