Charleston County dispatchers say stop pocket dialing 911

CHARLESTON, SC (WCSC) - April is 911 Education month and Charleston County would like to take this opportunity to ask you to stop accidentally calling the emergency hotline while your phone is in your purse or pocket.

It is a phenomenon commonly known as pocket dialing or "butt-dialing."

To that end, Charleston County is reminding all mobile phone users to "Lock it before you pocket it."

"Our 911 public educators continue to do an amazing job in raising the awareness of how 9-1-1 works," said a spokesperson from Consolidated Dispatch. "This year's focus on pocket dials will help reduce the number of unintentional calls received in our 911 center so that we are available to answer the true emergency calls that come in."

Last year Charleston County received 22,600 unintentional calls where the caller hung up before dispatchers answered which includes possible pocket dials, calling 911 by mistake or hang-ups.

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