SUMMERVILLE, SC (WCSC) - The Berkeley County Sheriff's Office is asking for the public's help identifying two men who they say broke into a Summerville home.
Authorities say they responded to a burglary that had taken place on Iveson Road in the Cane Bay community Thursday morning.
Surveillance video shows a man walking up to the door at 11:09 a.m.
"He had a sales pen like he was a salesperson," said Erin Norris, of Summerville. "[He] knocked on the door a couple times. Nobody answered. He looked around, looked right at the camera right here, and then you see him ducking and looking through the window."
At the entrance to the neighborhood, signs clearly state "no soliciting".
"That's kind of a red flag," said Bo Norris. "The reason why is because there's actually people out there trying to make money, and they're giving them a bad name by doing this."
The video shows the alleged salesman leave. Less than one minute later, you see another man creeping through the backyard on a different camera.
"[He] goes to the door, he breaks out the window, doesn't open the door, but climbs through the window," Erin said.
According to reports, Erin arrived home and noticed that the gate to her back yard was open. Upon entering her home, she noticed the back door had been shattered.
Norris said several people in the neighborhood have cameras on the outside of their homes. Her family also has them inside.
Another surveillance video shows the family cat, Leo, run away as the man who broke-in walks up the steps and into the master bedroom.
An incident report states the suspects got away with earrings, a diamond necklace, and a silver wedding band.
"He climbed back out the window," Norris said. "You can see him squat low, gets on his walkie-talkie or phone and is telling the guy, I'm done, come and get me."
The crime was shared all over social media Friday. The Norris family said it's the community that will help officials solve this crime.
"Everybody looks out for everybody," Bo said. "We had a cop next door come over here, run like SWAT in my place and make sure everything was secure."
"Didn't seem that real at first, until I saw it, then all these emotions take over," Erin added. "They took this of mine, you feel violated, and it's stuff you can't get back."
The family is now taking extra precautions of protecting their home and urges others to invest in surveillance devices and security.