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Charleston Consolidated 9-1-1 Center announces need for more workers

A 911 dispatcher takes calls at the center in Feb. 2011. A 911 dispatcher takes calls at the center in Feb. 2011.
CHARLESTON, SC (WCSC) -

Leaders of the Consolidated 9-1-1 dispatch center in Charleston addressed its staffing issue Wednesday.

They stressed the need for new workers to join their ranks. 

There are currently 39 vacancies, according to Charleston County Government spokesperson Natalie Hauff.

“The good news is we are still dispatching calls efficiently and getting our first responders where they need to be quickly,” Consolidated 9-1-1 Center Director Jim Lake said

According to Mr. Lake, the 9-1-1 Center faces two challenges.

Finding individuals qualified to handle both the technical and mental skills required for the position, and retaining employees as several have left the 9-1-1 Center in recent months to take other positions, some with local public safety agencies.

Charleston County has attempted to recruit applicants using traditional means online and at job fairs, and has recently expanded its efforts, creating a short movie theater ad and garnering new ways to utilize social media in order to appeal to potential applicants, said Hauff.

Job benefits include:

  • Supplied uniforms
  • Medical and dental plans
  • Life insurance
  • Retirement plan
  • Annual and sick leave
  • Paid holidays
  • Employee Assistance Program

Anyone who wants to apply to be dispatcher should apply on their website

Copyright 2016 WCSC. All Rights Reserved. 

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