A new, digital service will email you images of your letters before they’re even delivered.
By April 14, most areas in Virginia should have access to Informed Delivery, which sends black-and-white images of your letters straight to your email inbox.
USPS launched the service to give residential consumers the ability to see a daily preview of their household’s letter-sized mail-pieces. You can see if your neighborhood is included and sign up online by visiting InformedDelivery.USPS.com.
In order to sort mail, USPS already scans images of your letters for the automated process. Now, those images are available to you, for free.
Some postal customers in Chesterfield worry it will increase the price of stamps. NBC12 brought those concerns to a USPS spokesperson, asking if customers will absorb the cost of this new service.
USPS says the service comes at no added costs. It is part of the Postal Service’s strategy to "grow revenue by enhancing the value of hard copy mail to consumers with more digital components."
One of those components includes digital content associated with mail-piece images sent to your email, meaning special offers and related links you can access right in your inbox before the physical letter even arrives.
Other neighbors expressed issues with mail being misdelivered in their neighborhoods, worrying about sensitive information from financial and medical records ending up in the wrong hands. They hope Informed Delivery will help them know exactly what has, and hasn’t, been delivered.
At this time, the service is for regular-sized letters, but USPS hopes to expand it to include larger items such as magazines.
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