Payment system down for Charleston Water customers - Live5News.com | Charleston, SC | News, Weather, Sports

Payment system down for Charleston Water customers

Payment system down for Charleston Water customers Payment system down for Charleston Water customers

Charleston Water System customers who tried to pay their water bill received a message saying the online and pay-by-phone systems are unavailable.

The message read, “Due to system maintenance, Charleston Water System’s online and pay-by-phone systems will be unavailable until 1:00 a.m. Monday, May 21.”

Other payment options include:

In Person:
Walk-in, drive-thru, and night deposit service. 
Business hours: Mon-Fri, 8 a.m. - 5 p.m.  Closed holidays.

-Downtown: 103 St. Philip St.
-North Area: 6296 Rivers Ave.
-Authorized Payment Locations

Western Union centers in the stores below accept bill payments for a $1.00 fee. Hours of operation may vary. Payments after 4 p.m. or on weekends or holidays will be credited to your account the next business day.

If your water service was shut off due to nonpayment and you make a payment at one of these locations, please call their Customer Service department at 843-727-6800.

Food Lion
-1015 King St
-4400 Dorchester Rd
-2144 Savannah Hwy

Piggly Wiggly
-8780-A Rivers Avenue (Otranto)

Auto Draft:
Each month's payment will be deducted from your bank account on the due date. 
Bank accounts only.  Debit / credit cards can't be used for Auto Draft.

Sign up:
- Complete the form on the back of your bill
- Email the Auto Draft Request Form to customerservice@charlestoncpw.com

Questions? 843-727-6800.

By Mail:
Checks or money orders only. Debit / credit payments not accepted via mail.

Charleston Water System
P.O. Box 568
Charleston, SC 29402-0568

Copyright 2018 WCSC. All rights reserved. 

Powered by Frankly