CHARLESTON COUNTY, SC (WCSC) - Five months after a glitch which didn't allow lottery players to collect their winnings in the Holiday Cash game, South Carolina Lottery officials say they won't pay out for tickets that they say were printed in error.
Instead, the lottery will refund the purchase price of the tickets depicting nine tree symbols. The tickets eligible for reimbursement are ones purchased between 5:51 p.m. until the close of the game at 7:53 p.m. on Christmas Day 2017, according to spokeswoman Holli Armstrong.
Armstrong cited South Carolina code section 59-150-230(C)(3)(a) which says that prizes arising from a ticked produced or issued in error must not be paid.
S.C. Education Lottery
P.O. Box 11039
Columbia, SC 29211-1039
An error caused a lot more winners than usual in the Holiday Cash game during the week between Christmas and New Year's Eve 2017. When people went to collect their winnings, cashiers received a message saying transaction not allowed.
Many lined up outside the state lottery office in anger after it happened. $19.6 million was set aside for potential winnings until the investigation was over.
The Add-a-play game was suspended after the malfunction.