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Charleston picked as test market for Uber in-app 911 messaging - Live5News.com | Charleston, SC | News, Weather, Sports

Charleston picked as test market for Uber in-app 911 messaging

A demonstration shows one screen from the new 911 assistance feature (Source: Uber) A demonstration shows one screen from the new 911 assistance feature (Source: Uber)
CHARLESTON, SC (WCSC) -

It will soon be a lot easier to call 911 inside an Uber rideshare without ever picking up the phone.

The company recently announced a 911 button which will be available in every rider's phone, but Charleston has been selected as a test market for the feature, according to an Uber spokeswoman. 

It allows a rider's location and trip details to be automatically sent to the 911 dispatcher when used in the app. This will allow riders who feel unsafe with their driver or in worst case feel they're being kidnapped to discreetly call 911 if necessary. It also gives the ability to call 911 quicker in any emergency that may happen inside an Uber vehicle. 

The company is also working to create a geographically searchable database to help emergency dispatchers quickly connect callers to the correct 911 center.

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