Live 5 Scambusters: Scammers disguised as tech support

Live 5 Scambusters: Scammers disguised as tech support

CHARLESTON, SC (WCSC) - Malware and viruses are nothing new, but this week the Federal Trade Commission is warning about a scam disguised as an attack on your computer.

These tech support scams are very similar to annoying robocalls but attack you online rather than on your phone. Pop-up ads may appear on your computer screen and seem to be alerting you of a virus attack. The alert may include a phone number to call or a link to click. The FTC says the scammers will likely ask for remote access to your computer to run a virus scan.

"It's trying to scare you into immediately searching for a source you've never heard from," Robert Lamberson with Computers of Charleston, a computer repair shop, said. "Most people will fall for that because they're scared their data or their computer is at risk and they are going to do what they can to protect it."

The FTC says if you get a pop-up to fix a virus you should close it and ignore it because it is highly unlikely your computer has any problems.

Call your security software company directly if you are concerned. If you think you've been a victim of this scam or others, you can email Kyle Jordan at scams@live5news.com.

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