CHARLESTON, SC (WCSC) - A Mount Pleasant woman says a charge she didn’t authorize has been hitting her checking account for months and she never noticed.
“I don’t bounce checks,” Kathy Dowds said.
Dowds was surprised when her Mount Pleasant bank branch said her account was overdrawn. She looked over her statement with the bank and spotted a charge that didn’t belong. A $39.99 charge appeared every month since July 2018.
“For me, $40 is a big hit,” Dowds said.
The payments were to a company called Ultimate Daily Savings. She called to dispute the charge.
“They said when you didn’t call us back to cancel you were automatically enrolled, so they’ve been hitting my checking account ever since,” Dowds said.
Dowds says she’s never heard of the company and didn’t sign up for any service.
Rick Arthur, the Executive Vice President for Consumer Banking with Pinnacle Finance Partners say vigilance is the key for customers. Checking your statements monthly can alert you to any questionable charges.
“If clients don’t pay attention and if the bank doesn’t pay attention there could be numerous charges racked up and a lot of work that needs to be done,” Arthur said.
Arthur says customers always need to read the fine print anytime you use your account.
“They’ll sign up for a trial period for something and give someone their credit card but they don’t understand or do the research that those things can actually continue without their knowledge,” Arthur said.
Dowds is disputing the charges, but admits things would have been much easier if she’d caught it earlier.
Your account or debit card number can be compromised in many different ways and your bank may alert you to unusual activity. Sometimes charges could be small and slip through the cracks. If you aren’t paying attention, your money could disappear.
If you have a scam story to share, email Kyle Jordan at Scams@live5news.com.