CHARLESTON, S.C. (WCSC) - The Department of Social Social Services says they are investigating a Ladson daycare after a report of a child being left alone outside.
The Palmetto Child Care Center owner, Megan Danner, says that's not what happened.
Since the reported incident on Monday, there are five new complaints DSS is reviewing at the facility.
Danner says the child was never unsupervised or unattended and that what happened was not a form of discipline.
Danner says they have a two-step method for calming a child, but that didn’t work after there was a conflict over a doll between children. She says they gave the child fresh air and the child was being spoken to, to calm the situation through a cracked door at the child care center.
You can see the child in a photo from surveillance video provided by the owner. Danner says the door was open while the child was outside the entire time.
Their two-step method to calm a child involves having a child take a minute to sit away from peers to help reset and then removing the child from the environment to sit with the director to help reset, according to Danner.
On Tuesday, the day after DSS confirmed the facility was under investigation there were five more complaints posted on a DSS child care website that posts inspection information for child care facilities.
The complaints under review are listed as improper supervision, disciplinary policy, out of ratio and staff records.
Live 5 News requested the reports from DSS.
The spokesperson for South Carolina DSS said the reports are not available at this time and the investigation can takes weeks.
The owner says they would never put a child in a dangerous situation.