911 service restored across Lowcountry as fiber line repaired

Updated: May. 20, 2021 at 4:11 PM EDT
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CHARLESTON, S.C. (WCSC) - An AT&T fiber line cut by a third party on Thursday impacted telephone service for multiple law enforcement agencies across the Lowcountry.

Charleston County spokesperson Kelsey Barlow says AT&T notified the Charleston County government that service has been restored to their consolidated dispatch center and residents should now be able to call 911 in the event of an emergency.

The outage caused increased wait times and caused multiple municipalities to set up temporary emergency lines.

Officials from Berkeley, Colleton and Charleston counties have all said that 911 service has been restored.

Dorchester County spokesperson Tiffany Norton says that while service is currently operational at their dispatch center, AT&T has advised them that it could still be several hours before full service is restored and service could be sporadic until then.

Norton says that Dorchester County will keep their temporary phone line up as a backup until at least Friday. Their temporary number is 843-970-2782.

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