Waste Pro trash collection services transitions to Priority-1 for some customers in Lowcountry

Waste Pro trash collection services transitions to Priority-1 for some customers in Lowcountry
Updated: Jul. 3, 2018 at 10:05 PM EDT
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SUMMERVILLE, SC (WCSC) - Waste Pro trash collection services are ending in several areas across the Charleston area.

Waste Pro of Charleston says they've decided to sell their residential subscription business to Priority-1, a locally owned waste company.

The transition became effective on July 1.

Waste Pro officials say a letter went out Monday to explain the transition process for the 2,500 customers that will be impacted by the changes.

Javan Hyman lives in unincorporated parts of Dorchester County and is impacted by the change.

"I thought the transition was a little wonky," Hyman said."We have the trash out now and no one has picked it up yet so we are hoping and praying that someone shows up."

Others in the area say they are waiting to learn more about the change as well.

"I received a phone call about two days ago notifying me of the transition however we haven't received any notice by mail," Hyman said.

The letter Waste Pro sent to customers say they can expect their service day to change and that they will be keeping their current garbage bins.

It says Priority-1 purchased them.

It also says people should continue to make their payments to Waste Pro for July, August and September; their first invoice from Priority-1 will arrive in September.

"We haven't heard anything in regards to billing," Hyman said."We are hoping that everything gets transferred over properly without any hiccups. That's our hope, but my wife and I are going to stay on top of it."

The letter says if anyone has any questions about their trash collection they can call Priority-1 at 843-875-2556.

According to the letter, Priority-1 is expected to notify customers of their day of trash pick-up through a "phone blast."

With the Fourth of July holiday, if your new scheduled day is Wednesday, Thursday or Friday your service day will be one day behind for that week only.

The Town of Summerville has recently ended their contract with Waste Pro; residents in that area will now be serviced by Carolina Waste and Recycling.

Charleston County also has a new collector with those residents now serviced through Republic Services.

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